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These terms and conditions apply between you, as User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and Hello Imperfect, the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately. In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by Hello Imperfect and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Hello Imperfect and accessing the Website in connection with the provision of such services. The Service is intended for general audiences and is not directed to children under 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information without parental consent, if we become aware that a child under 18 has provided us with personal information without parental consent, we take steps to remove such information and terminate the child's account.


i. Submit Information By You:

We use the information to fulfill your orders, improve Service quality, provide Service functionality,  personalize your experience, provide customer support, message you, back up our systems, allow for disaster recovery,  and comply with legal obligations. Among the information you submit to or through the Service, please note:

You must ensure that the details provided by you on registration or at any time are correct and complete.

You must inform us immediately of any changes to the information that you provide when registering by updating your personal details to ensure we can communicate with you effectively. We may suspend or cancel your registration with immediate effect for any reasonable purposes, including if you do not live in our delivery area, or if you breach these terms and conditions. You may cancel your registration at any time by accessing informing us in writing to the address at the end of these terms and conditions. If you do so, you must immediately stop using the Website. Cancellation or suspension of your registration does not affect any statutory rights.

Your registration information will be kept private. Further, we do not store any credit card information and only use it to complete your transactions on the website.

ii. Information Collect By Us:

In addition to the information you submit to or through the Service, we also collect and store information from and about you in the course of your use of the Service. We use this information to analyze and track user behavior, personalize your experience, associate it with other information about you, provide the functionality and improve the quality of the Service, and may use it to display relevant advertising. For example: 

1. Location: We may collect and store information about your location if you enable your computer or mobile device to send us location information. You may be able to change the settings on your computer or mobile device to prevent it from providing us with such information.

2. Cookies: We may use cookies, web beacons, local shared objects, and similar technology in connection with your use of the Service ("Cookies"). Cookies may have unique identifiers, and reside, among other places, on your computer, in emails we send to you, and on our web pages. Cookies may transmit information about you and your use of the Service, such as your browser type, search preferences, data relating to advertisements that have been displayed to you or that you have clicked on, and the date and time of your use. You can disable some (but not all) Cookies in your device or browser settings, but doing so may affect your ability to use the Service.

3. Third Parties: We do not rent, share, sell or trade personally identifiable information with third parties for their direct marketing purposes. That said, we work with third parties and they may have access to some of your information.

Account Termination and Data Retention:

The information we obtain from or about you may be processed and stored in the Canada. We may keep it as long as is permitted or required under the law. We may use retained data to prevent, investigate, or identify possible wrongdoing in connection with the Service or to comply with legal obligations. Please note that information may exist in backup storage even after it has been removed from our active databases. You can request that your account be terminated.

SECURITY:We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information.

PRIVACY POLICY MODIFICATIONS:  We may revise this Privacy Policy from time to time. The most current version of the Privacy Policy will govern our use of your information. If we make material changes to this Privacy Policy, we will notify you and it’s your responsibility too to regularly check our website to aware about changes. By continuing to access or use the Service after those changes become effective, you agree to be bound by the revised Privacy Policy.

Reach to Us :

You can contact Hello Imperfect by email at info@helloimperfect.com